Since 2008, Victoria University (VU) Library has employed 20 or more Student Assistants annually who work on a casual basis for up to 12 hours per week during terms/semesters to staff the Library in Study Hall mode (where there is self-service access to PCs and collections and limited staff assistance). This initiative appears to have been highly…

In 2007, New York University's Bobst Library assembled a group of staff charged with suggesting improvements to circulation policy. As a result of these efforts many changes were implemented at the beginning of the 2007-2008 academic year, including extended loan periods and the elimination of routine daily overdue fines. The changes were…

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

Academic library members of the Southeastern Library Network (SOLINET) responded to a computer library network effectiveness questionnaire to determine the extent to which actual network performance, as perceived by users, is consistent with expected performance. The study evaluated the technological system in terms of outputs and implications for…

This interlibrary loan (ILL) cost study was conducted at Union College Library in Schenectady, New York, in order to provide immediate feedback about ILL as well as to serve as a potential management tool for library and college administrators. This report describes the financial statistics of a 3-year period of use of ILL services at this small,…

This review of issues facing administrators of community college libraries and learning resources centers focuses on four main areas: (1) organization of services; (2) maximizing library effectiveness; (3) administrative qualifications; and (4) standards for community college libraries. It begins by arguing that, since a library reflects the goals…

Four librarians from Irish university libraries completed the U.K. Future Leaders Programme (FLP) in 2010. In this article they recount their experience and assess the effect of the programme on their professional practice and the value for their institutions. The programme is explored in the context of the Irish higher education environment,…

Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…

This book brings together relevant doctoral research related to the instructional effectiveness of the elementary and secondary school librarian and school library. The research is distilled from supervised research studies conducted at North American universities. In the opening section, the book describes what works, based on findings about…

Discusses issues in the management of volunteers in research libraries, outlining the benefits to volunteers and libraries, as well as potential hazards. The volunteer program at Chicago's Newberry Library is described, focusing on recruitment, job assignments, motivation, staff attitudes, retention and library benefits. (26 references) (EA)