Discusses methods of managing queues (waiting lines) to optimize the use of student computer stations in school library media centers and to make searches more efficient and effective. The three major factors in queue management are arrival interval of the patrons, service time, and number of stations. (Author/LRW)

Discusses issues that managers of academic library electronic reference services are facing. Topics discussed include the quantity of mediated searches; organizational changes, i.e., who electronic services staff report to; management by committee; administrative options; changing job responsibilities of searchers and other staff members, both…

Through a single computerized system, the Libraries Information Access System provides interactive, integrated access to a range of information functions in support of services meeting both academic needs (bibliographic access for research, instructional support) and administrative needs (processing, inventory control, communications, record…

Examines factors relating to selecting machine-readable information sources from the perspective of the library manager concerned with serving user needs. Professional and novice searchers are considered; remote time sharing, CD-ROM workstations, and local tapes are described and compared; network choices are discussed; and impacts on the…