A mission-critical system is one that is so intertwined with the operation of an organization that the organization can scarcely function without it. Just as in corporations, mission-critical library systems offer the capability to unlock talent and time. They are essential to the transformation of higher education and the learning environment. A…

This case explores various entrepreneurial initiatives introduced by Dr. Ron Dow, dean of libraries, at a private, research-extensive institution in the northeastern United States. The case serves as an example of how entrepreneurial ideas can be applied within educational contexts, specifically, the academic support context of the university…

The global economic crisis of the past 2 years has brought harsh circumstances to most libraries, calling into question many of the ways that librarians allocate resources. Lean budgets force libraries to devise strategies that make the very most of the resources available. Many libraries face the reality of doing more with less, often much less.…