In this new, expanded edition step-by-step guidelines are provided for customizing a staff development program that is both proactive and goal-oriented. Drawing on the advice of 37 top experts with a variety of skill sets, this book presents information on how to assess a library's needs and set training goals, budget appropriately, develop a set…

Users Council has proven itself to be a critically important element in the Online Computer Library Center's (OCLC) organizational structure. In fulfilling its combined roles, Users Council has provided a national forum for articulating member library interests to OCLC as well as a training ground for preparing individuals with library expertise…

Examines the promotional, training, legislative, research and publication, and cooperation activities of the Swaziland Library Association (SWALA). Makes recommendations including: membership-needs surveys; a strategic plan prioritizing legislation and training; administrative, leadership and communication improvements; and an increase in…

This paper describes the increasingly dynamic involvement of information professionals in the learning and teaching process in higher education. The converged service model at the University of Birmingham (United Kingdom) is described. Established in 1995, the converged service brought the university library, computing service, television service,…

This paper discusses the legal basis for the National Library Board's national role for library development in Singapore. It examines the new National Library Board (NLB) Act 1995 and the direct and expanded responsibility it has given the NLB for the national and public library functions in Singapore. The paper also examines the various…

This paper discusses some of the factors that lead to the success of a health information library, including: (1) the mission statement; (2) practical matters such as location, equipment, furniture, and layout; (3) considerations in writing the procedure and policy manual; (4) confidentiality; (5) staff and volunteer training; (6) sources of…

Describes library reorganization at the University of Arizona resulting from fiscal challenges and the need for current technology. Highlights include: the restructuring process and customer focus; team functioning and the learning organization, including training issues, communication, empowerment, and evaluation/assessment; current challenges,…

This SPEC (Systems and Procedures Exchange Center) Kit and Flyer reports results of a survey that examined how ARL (Association of Research Libraries) member libraries have organized the licensing of electronic products and how they approach the associated problems. Forty-four of the 122 ARL member libraries responded to the survey. Results are…

This handbook is an expanded version of an original guide written as a basis for orientation and training of new children's librarians and allied personnel. It puts into one place the basics of library service to children, with an emphasis on the practical rather than the theoretical. Among topics covered are: (1) roles and responsibilities of…

Reviews the Senior Library Assistants course at Abubakar Tafawa Balewa University Library (Nigeria). The following six subject areas included in the curriculum are discussed: (1) libraries, information, and society; (2) collection development; (3) organization of library materials; (4) reader's services; (5) preservation; and (6) library…