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Tenopir, Carol – Library Journal, 2004
Virtual reference services seem a natural extension of libraries digital collections and the emphasis on access to the library anytime, anywhere. If patrons use the library from home, it makes sense to provide them with person-to-person online reference. The Library of Congress (LC), OCLC, and several large library systems have developed and…
Descriptors: Public Libraries, Reference Services, Library Services, Electronic Libraries
Tenopir, Carol – Library Journal, 2004
Librarians must get the most for their money and look to technology for new solutions. Several respondents think poor budgets mean more reliance on online databases and electronic full texts with less purchase of print. Companies that produce both media are likely to continue as long as there is a market for both, but they are gearing up for the…
Descriptors: Databases, Access to Information, Libraries, Electronic Journals
