Discusses the need to think of public libraries as businesses rather than as functions of society. Topics include keeping old customers and attracting new ones; taxes; competition from the private sector; the use of technology; training people to use technology; mission statements; library services; and marketing. (LRW)

Three award-winning papers from an Illinois Library Association competition discuss topics related to the future of libraries: recruitment and education of young librarians; traditional roles of librarians in the future, including preservation of books and the historical record; and rapid change in the library environment in response to…