Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…

Provides an overview of the North American Interlibrary Loan (ILL) and Document Delivery Project that was initiated by the Association of Research Libraries to facilitate the delivery of materials to users at manageable costs. Highlights include vendors; management and financial software; standards; library policies; organizational and service…