The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

Library 2.0 is a change in the way libraries interact with their users. Technological developments on the Web have had a major influence on these changes. The change also places new requirements on librarians' competencies and skills. This research investigates how librarians themselves see this change in terms of their work identity and working…

In this column, the author discusses how the management of e-books has introduced, at many libraries and in varying degrees, the challenges of maintaining effective technical services workflows. Four different e-book workflows are identified and explored, and the author takes a closer look at how particular variables for each are affected, such as…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

In April 2010, the New York State Board of Regents challenged the library community to rethink the State's vast array of library services to ensure that they are aligned with modern expectations and the expanded functions needed in today's society, operate with improved efficiency, and are prepared for the future as an essential and vibrant part…

The Wayne State University Libraries began to explore the potential uses of microcomputers when an Apple II was acquired in 1982 with the intention of encouraging staff members to learn how to use it and to explore possible uses it could have for library operations. The positive response of the staff to the prospect of learning more about…

It comes as no surprise that different generations respond to and utilise emerging technology in vastly different ways. However as more Millennials take on leadership positions within academic libraries, their attitudes towards and uses of technology may bring conflicting expectations for leadership to the forefront. What are the generational…

Describes a project conducted by the Texas Tech University Library to review support staff positions, which led to salary increases, and an upgrade of one-third of the positions. Highlights include six examples of competencies required of support staff; six steps in the review process; and the position description questionnaire appended. (four…

Part 1 of this two-part book examines "the subtle and ubiquitous nature of change." The purpose of the first group of readings is twofold. First, the works of Wasserman, Meadow, McAnally and Downs, Pettinger and Zapol, and Steere comment and report on needs, obstructions, and futures of many aspects of library-media-information programs and…

Discussion of resistance to technological changes in libraries focuses on a study conducted at Algoma University College (Canada) to determine library users' reactions to the online catalog. The coexistence of traditional card catalogs and online catalogs is discussed, and the importance of the role public service staff play is emphasized. (nine…

A comprehensive study of the current state of library services and library cooperative activities in Massachusetts found that the state's 2,796 public, academic, school, institutional and special libraries make a significant contribution to lifelong learning, to the economy, and to the quality of life. The libraries have a combined collection of…

Describes the management approach used to introduce new technologies in an academic library and the success of this approach. The management of change is discussed in terms of communication between management and personnel; management style; development of a system; staff development; and sensitivity to staff reactions and needs. (CLB)

The Editing, Photoduplicating, and Distributing of the Research Library Catalogue of Boston Public Library Project, which is described in this report, was supported by grants awarded under the Strengthening Research Library Resources Program, Title II-C of the Higher Education Act of 1965 administered by the Office of Libraries and Learning…

Discusses closing card catalogs in research libraries in terms of feasibility and cost effectiveness and argues for continuing the catalog. Techniques for integrating the new headings into existing card catalogs, and the advantages of delaying the switchover are discussed. (MBR)

The four papers included in this publication provide an overview of the movement toward computer-based alternatives to library card catalogs. Three of the papers were presented at the 1978 Association of Research Libraries (ARL) membership meeting; the fourth provides an introduction to the volume. The introductory paper, by Richard Dougherty,…