The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

Library 2.0 is a change in the way libraries interact with their users. Technological developments on the Web have had a major influence on these changes. The change also places new requirements on librarians' competencies and skills. This research investigates how librarians themselves see this change in terms of their work identity and working…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

Twenty-six scholarly papers and ten abstracts comprise the content of the thirteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The…

The project summarized in this report collected data from 3 of the 25 largest Association of Research Library (ARL) member libraries in order to: (1) examine the durability of the measure of technology set forth in "An Empirical Assessment of Perrow's Technology Construct" (Administrative Science Quarterly, 1974, pp. 338-356); (2) study…

It comes as no surprise that different generations respond to and utilise emerging technology in vastly different ways. However as more Millennials take on leadership positions within academic libraries, their attitudes towards and uses of technology may bring conflicting expectations for leadership to the forefront. What are the generational…

Following a library-wide brainstorming session and retreat, the Dean of the Maureen and Mike Mansfield Library tasked an ad-hoc committee to discuss implications for the library and its users if certain processes were implemented or eliminated in order to streamline the processing of serials. As the library's collection continues to shift from…

Part 1 of this two-part book examines "the subtle and ubiquitous nature of change." The purpose of the first group of readings is twofold. First, the works of Wasserman, Meadow, McAnally and Downs, Pettinger and Zapol, and Steere comment and report on needs, obstructions, and futures of many aspects of library-media-information programs and…

This study explores current trends and practices in functional integration based on site visits to six Association of Research Libraries (ARL) member libraries selected on the basis of their responses to a Fall 1984 ARL questionnaire. The responses indicated that, for all six libraries, some integration of functions existed, staff reorganization…

This SPEC (Systems and Procedures Exchange Center) kit is based partially on the results of a fall, 1984 survey of the 117 Association of Research Libraries (ARL) members to determine the extent to which they have reorganized staff and the role played by automation in planning organizational change. Particular attention was paid to the integration…