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Bull, Stephen; Craft, Edward; Dodds, Andrew – New Review of Academic Librarianship, 2014
In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…
Descriptors: Library Services, Library Research, Online Surveys, Focus Groups

Whalen, Lucille; And Others – Reference Librarian, 1986
This 16-article issue focuses on history, policy, services, users, organization, evaluation, and automation of the archival reference process. Collections at academic research libraries, a technical university, Board of Education, business archives, a bank, labor and urban archives, a manuscript repository, religious archives, and regional history…
Descriptors: Academic Libraries, Archives, Foreign Countries, Higher Education
Holibaugh, Ralph – 1987
This SPEC (Systems and Procedures Exchange Center) kit provides a sample of excerpts from technical and planning documents contributed by 40 Association of Research Libraries (ARL) member libraries that are planning to install or have already implemented optical disc technology. Selected to represent a variety of media and applications, the…
Descriptors: Academic Libraries, Access to Information, Higher Education, Information Storage