The automation of a library that basically aims at improving the management of the library's resources and increasing access to these same resources by users has caught on so well in the western world that virtually all academic libraries in that part of the world have automated most of their services. In Africa, however, several challenges are…

Discussion of Internet software and its use in libraries focuses on a software evaluation program at the undergraduate library at Southern Illinois University. Highlights include staff training for information technology, availability and selection of shareware and freeware, and an evaluation form for Internet software. (LRW)

Describes the alternatives used by the Penn State University libraries to respond to the challenge of providing access to the many different kinds of databases. Approaches include development of a generic interface based on the Z39.50 protocol; staff support, including instruction, reliable documentation, and staff involvement; and better user…