The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…

Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…

The major purpose of this brief descriptive study was to determine the levels of professional and support staffing within the administrative, technical, public, and media services areas of Pennsylvania's private college libraries. The study also includes comparative data on student assistant staffing. Questionnaires were mailed to library…

This compilation of essays and papers in French and English written in tribute to Bjorn Tell, covers various aspects of library and information services from an international perspective, including university libraries, librarianship, research, technology, reference, and organization of information. Articles focus on Berzelius, father of…

As research libraries have grown, a trend has developed to recruit specialists to support the administrative and technical functions of the library. Business, planning, automation, personnel, and facilities specialists are among those currently employed. Libraries which utilize such specialists experience significant gains in flexibility to…

This publication describes the results of a 1992 survey of Association of Research Libraries member libraries to determine the extent to which they are becoming virtual libraries, i.e., libraries in which computer and telecommunications technologies make access to a wide range of information resources possible. Areas covered by the survey included…