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Xiaojun Xu; Guanghui Cheng – College & Research Libraries, 2024
The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…
Descriptors: Foreign Countries, Research Libraries, Academic Libraries, Library Services
Teleha, John C.; Sims, Iyanna; Spruill, Octavious; Bowen, Arneice; Russell, Tiffany; Exner, Nina – Public Services Quarterly, 2017
Academic libraries are spending considerable time and study on redesigning spaces. The use of technology is often an important part of these redesigned spaces. The space redesign goals at F. D. Bluford Library focus on creating open, activity-promoting, colorful spaces that are designed to be attractive to students. The goals also focus on…
Descriptors: Library Development, Library Automation, Space Utilization, Interior Design
Pampaloni, Andrea M.; Bird, Nora J. – Community College Journal of Research and Practice, 2014
This study evaluates whether or not community college libraries have in place the characteristics necessary to develop digital branch libraries to meet the expanding and changing needs of their publics. Using Hon and Grunig's (1999) relationship building criteria as a framework, 98 community college library websites were analyzed to determine…
Descriptors: College Libraries, Community Colleges, Electronic Libraries, Web Sites
Bull, Stephen; Craft, Edward; Dodds, Andrew – New Review of Academic Librarianship, 2014
In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…
Descriptors: Library Services, Library Research, Online Surveys, Focus Groups
Peterson, Andrea; Haulgren, Frank – Computers in Libraries, 2010
During spring quarter 2008, the Western Washington University (WWU) Libraries established an interactive bloglike environment called "14 Days to Have Your Say" with the intention of gathering new ideas and feedback about the libraries from the university community. The environment was developed as a fairly simple Drupal site. The project…
Descriptors: Academic Libraries, Library Services, Library Research, Mail Surveys
Dougan, Kirstin; Fulton, Camilla – Journal of Web Librarianship, 2009
Library Web sites must compete against easy-to-use sites, such as Google Scholar, Google Books, and Wikipedia, for students' time and attention. Library Web sites must therefore be designed with aesthetics and user perceptions at the forefront. The Music and Performing Arts Library at Urbana-Champaign's Web site was overcrowded and in much need of…
Descriptors: Web Sites, Academic Libraries, Computer Software Evaluation, Computer System Design
Smith, Geri; Street, Kelvin; Wales, Tim – Journal of Librarianship and Information Science, 2007
This article outlines a pilot project to offer a personalized online library service to Open University MBA alumni. A review of the literature and results of a desktop analysis of other UK Higher Education alumni library services are included. Content procurement and systems issues are considered along with the underlying organizational, resource…
Descriptors: Open Universities, Pilot Projects, Alumni, Library Services
Foster, Jocelyn – 1984
This collection of library documents, which illustrates current techniques for conducting user studies in order to facilitate specific public services planning and priority-setting efforts at the member libraries of the Association of Research Libraries (ARL), contains excerpts from: (1) four general user studies conducted at the University of…
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Automation

Chwe, Steven Seokho – Journal of Library Automation, 1979
Reviews pilot project at the University of Southern California to convert the traditional card catalog to a COM catalog. This involved identification of essential and nonessential catalog data elements and assessment of users' reaction toward the sudden change in form and content of the catalog. (CWM)
Descriptors: Cataloging, Computer Output Microfilm, Data Analysis, Data Collection
Lawrence, Gary S.; Matthews, Joseph R. – 1984
In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online…
Descriptors: Academic Libraries, Higher Education, Information Retrieval, Library Automation
Kranich, Nancy C.; And Others – 1984
With grants from the Council on Library Resources (CLR) and the Association of Research Libraries (ARL), New York University (NYU) Libraries conducted a study to assess user reactions to their online catalog, Bobcat (Bobst Library Computerized Catalog). In order to evaluate the effectiveness of NYU's catalog, to describe users' attitudes toward…
Descriptors: Academic Libraries, Higher Education, Library Automation, Library Catalogs
Frohmberg, Katherine A.; Moffett, William A. – 1983
In order to study the effects of introducing an automated circulation system at Oberlin College, Ohio, data were collected from September 1978 until June 1982 on book availability, usage of library facilities, attitudes of library users toward the library, and the efficiency of circulation activities. Data collection methods included circulation…
Descriptors: Attitude Measures, College Libraries, Efficiency, Higher Education
Markey, Karen – 1983
As part of a project which evaluated online public access catalogs (OPAC's) through analyses of library patrons' needs and perceptions, self-administered questionnaires were completed by library patrons who were OPAC users and non-users at nine academic and public libraries. Focus group interviews were conducted with OPAC users and non-users, as…
Descriptors: Attitudes, Focus Groups, Information Needs, Information Retrieval
Kaufman, Paula; And Others – 1984
This self-study was initiated at the Columbia University Libraries (CUL) to establish the foundations and appropriate mechanisms for the future planning, development, and implementation of public services at CUL. Following completion of an inventory and an interim report, which include background data on CUL, Columbia University, research…
Descriptors: Academic Libraries, Higher Education, Library Administration, Library Automation
California Univ., Berkeley. Systemwide Administration. Library Studies and Research Div. – 1983
This report addresses the objectives of a national survey of users and non-users of online catalogs (OPAC's) as they apply to MELVYL and its implementation in the University of California (UC) Libraries on nine campuses. These objectives were to collect information to enable libraries to improve implementation of support services for public access…
Descriptors: Design Requirements, Library Automation, Library Catalogs, Library Research
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