Considers causes of friction between librarians and computer support staff, including poor communications, dealing with patron discontent, management problems, difficulties in purchasing hardware and software, and difficulties with systems work. (LRW)

Discusses the role of information professionals in the future, based on a session at the Online Information 96 conference in London (England). Topics include equipment and software needs; technological advances; a trend toward distance education; how library users are adapting to change; interlibrary loans; online public access catalogs; and…

Describes the advantages and disadvantages of using CD-ROM in the school library media center. Complaints about hardware, software, user problems, staffing, and funding reported by 67 library media specialists responding to a survey are included; and 15 steps for implementing CD-ROM technology are provided. (KRN)

Guidelines are given for automating a library. Issues arising in automation are illustrated through the experience of the Doherty Library of the University of St. Thomas, Houston (Texas). The first step is to decide what type of system is right for the needs of the library and its patrons. In considering vendors of systems, it is important to…

Describes strategic planning at Marquette University libraries. Highlights include technology-planning efforts for a Web-based online catalog; goals of improving user independence and speed of access to information; staff participation; funding issues, including support of the Parents Association; and software selection. (LRW)