Describes the results of a survey of public service librarians conducted by the Queens Borough Public Library to determine their confidence levels of using electronic resource to answer reference questions. Results demonstrated high confidence levels in using the library's online catalog and lower confidence in using the Internet. (Author/LRW)

Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Discusses new developments in online library catalogs, including Web-based catalogs; interconnectivity within the library; interconnectivity between libraries; graphical user interfaces; pricing models; and a checklist of questions to ask when purchasing a new online catalog. (LRW)

An experiment at the College of Charleston (South Carolina) library examined whether using Blackwell's Library of Congress Machine Readable Cataloging with books without the CIP upgrading would be worthwhile in terms of cataloging productivity and efficiency; it also looked at additional costs involved with the CIP upgrading. (AEF)

Considers issues and concerns relating to the integration of archival and manuscripts records into library bibliographic and retrieval systems. Differences in the nature of library and archival materials are discussed, library functions and archival functions are compared, and archival uses of authority files are described. (six references) (LRW)

Discusses an increase in library users providing services for themselves that were formerly provided by library staff, and describes a study conducted at Ohio State University that measured (1) the public's acceptance of patron-initiated renewals and other capabilities, and (2) the resulting impact on staff activity. (five references) (LRW)

Discusses issues librarians need to consider when providing access to electronic journals. Topics include gateways; index and abstract services; validation and pay-per-view; title selection; integration with OPACs (online public access catalogs)or Web sites; paper availability; ownership versus access; usage restrictions; and services offered…

Describes ways that the Denver Public Library's interlibrary loan department has adapted electronic-messaging technology to improve interlibrary loan services. Patron-initiated requesting, via e-mail or OCLC's order option, is discussed; the role of the OPAC is explained; and implementation and staff training is described. (LRW)

Libraries are moving into an era that incorporates improvements of a library's existing databases, embraces the research results of the information-seeking process, and makes fundamental improvements by adding new databases such as WordFocus. These new systems should convert the frustrated user of today's online public access catalog (OPAC) into…

Explored user perceptions of dependability and accuracy of Texas A&M library services through focus groups. Reports user difficulties in locating materials, inaccurate catalog and circulation records, inadequate signage, searching the online catalog, and late notification of interlibrary loan arrivals; and discusses the library's efforts to…

Discusses the impact of decreases in revenues on the resource-sharing activities of ILLINET Online and the Illinois Library Computer Systems Organization (ILCSO). Strategies for successfully coping with fiscal crises are suggested, including reducing levels of service and initiating user fees for interlibrary loans and faxing photocopied journal…

Describes Germany's national engineering library, the Technical Information Library, and discusses its usefulness as a model for a similar library in the United States. Highlights include a discussion of the library's history, facilities, collections, services, online catalog, and clientele. (JMV)

Addresses changes in cataloging at the University of California, Berkeley. Discusses experimentation with pilot technical services (OCLC PromtCat, Bibliographic Record Notification, and Repeat Search); technical services staff reductions and the emergence of a new staffing model and motivating supervisors and staff to become more flexible and…

Describes the InfoTrac SearchBank based on experiences at the University of Nevada, Reno, libraries where the service is available through the online catalog. Highlights include remote access through the Internet; indexing and abstracting; full-text access to 460 journal titles; a powerful search engine; and business-oriented databases.…

Discussion of the influence of library catalog use studies on cataloging codes and practices focuses on a study of reference staff members at three Association of Research Libraries academic libraries that was conducted to determine their use of bibliographic record elements. Records in online catalogs and bibliographic utilities are examined, and…