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Bosman, Ellen; Rusinek, Carol – RSR: Reference Services Review, 1997
Librarians at Indiana University Northwest Library surveyed patrons on how to make the library's collection and services more accessible by improving signage. Examines the effectiveness of signage to instruct users, reduce difficulties and fears, ameliorate negative experiences, and contribute to a user-friendly environment. (AEF)
Descriptors: Academic Libraries, Access to Information, Evaluation Criteria, Improvement
Peer reviewed Peer reviewed
Bordeianu, Sever; Carter, Christina E.; Dennis, Nancy K. – RSR: Reference Services Review, 2000
Describes Web-based online public access catalogs (Web OPACs) and other Web-based tools as gateway methods for providing access to library collections. Addresses solutions for overcoming barriers to information, such as through the implementation of proxy servers and other authentication tools for remote users. (Contains 18 references.)…
Descriptors: Access to Information, Information Dissemination, Information Sources, Integrated Library Systems
Peer reviewed Peer reviewed
Neuhaus, Chris – RSR: Reference Services Review, 1998
Discussion of libraries' vertical files focuses on a study conducted at the University of Northern Iowa that compared the use of a World Wide Web subject collection and a traditional print vertical file and the effort required to maintain them. Results show a clear patron preference for the World Wide Web files. (LRW)
Descriptors: Academic Libraries, Comparative Analysis, Electronic Libraries, Higher Education