Data from a research project on the value and impact of public library book reading have provided insights into the role of the public library in the reading experience. The principle of equity of access was seen as crucial, in that it provided everyone with the opportunity to encounter reading material. Respondents also compared the buying and…

To ascertain whether libraries are providing materials, services, and programs to their Spanish-speaking communities, a 26-item questionnaire was mailed to 37 public library directors in Arizona, Colorado, New Mexico, and Utah. Thirty-one completed questionnaires were returned, yielding a response rate of 81%. The majority of libraries were found…

Outlines development of Alberta Library Services to the Handicapped, formed through a contract signed between Alberta Culture and Calgary Public Library Board. Highlights include four main contract clauses, patron eligibility rules, circulation of talking books, problems, service evaluation, program changes, and a large print book service. Four…

In 1968 the Texas State Library established a library communications network under Title III of the Librar y Services and Construction Act. The objective of this study was to evaluate the network after six months of operation. Part I of the study consists of a general evaluation by Peat, Marwick, Mitchell and Co., based on operational data…

The Illinois project entitled Measurement and Evaluation of Public Library Services is being conducted by the Library Research Center (LRC) at the University of Illinois. The long range goal of the project is to make available meaningful information for the evaluation and improvement of local public libraries. Two immediate objectives are to test…

Noting that there are no de facto standards by which to measure and evaluate U.S. depository library collections, this article reviews developments in the evaluation of public libraries and recommends output measures based on public library practice for depository collections. Specific measures for the depository community are also suggested. (31…

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

Emphasizing public, school, and academic libraries, the book provides information on library and information services for Hispanics. Topics of the 10 chapters include: the geographical distribution and concentrations, attitudes, and pertinent sociocultural factors of Mexican Americans, Puerto Ricans, Cubans, and Latinos; assessment of an Hispanic…