Introduces information request form developed by Cooperative Reference Services Committee of American Library Association's Reference and Adult Services Division to be used whenever a library cannot supply information requested by a patron and would like to ask another library for assistance. Front of proposed form with sample question is shown.…

Describes the background, objectives, and successes of the Multi-Media Access Project (MAP) begun in July 1979 to eliminate barriers to resource sharing of audiovisual materials in 18 multitype Illinois library systems. The types of equipment handled through MAP and the development of a union list for MAP interlibrary holdings are discussed. (JL)

Questions the need for collaborative digital reference services among libraries. Discusses the lack of use among networks that have been developed, probably due to easy access to online resources; economic assumptions; setting standards for reference practice; automatic routing software; copyrights; and patron satisfaction. (LRW)

Offers a brief history of library youth services and the political strategies behind them. Topics include the role of women, outreach programs of public libraries, tax support, library development after World War II, federal legislation and funding, National Library Week, school libraries, parent involvement, collaborative partnerships, and…

Describes the rebuilding efforts at the library of California State University at Northridge after the January 1994 earthquake. Discusses electronic resources; patron use of other libraries; rescuing materials that could be salvaged; staff assignments; resuming library service; fundraising; communication with staff; public relations, emotional…