Discusses library service patterns of cooperation at the local level, the role of library networks in providing new services, collaborations between public libraries and the community, and library policy as it affects forms of public service. (FM)

The International Federation of Library Associations' Section on Document Delivery and Interlending researched fax policies, highlighted problems of fax requests, and listed recommendations for improvement. Provides the guidelines on using fax for interlending requests which emerged from this research, and emphasizes the policies and procedures of…

Discusses cooperative library development in Europe and the concept of national library policies as the result of library programs in the European Community. Topics addressed include library trends; international standards; information technology; differences in library services throughout Europe; lending and rental rights; and data protection for…

Of the 11 papers in this collection, three are in German and in English translation; one is in French with an English translation and two are in French only; one is in Spanish with an English translation; and four are in English. The papers include: (1) "Europaische Bibliotheksinitiativen = European Library Initiatives" (Gunther Pflug); (2) "Die…

This paper outlines the rationale for, and functions of, national library policies within African countries; discusses some of the issues raised concerning national library policies at the 1970 meeting at Kampala of the Experts on the National Planning of Documentation and Library Services in Africa and at other similar conferences; reviews the…

When this practicum was undertaken, Ricks College had no written policy governing its interlibrary loan service and was entering into a new service called facsimile transmission which had the potential of multiplying interlibrary loans greatly, thereby escalating existing problems and frustrations. Other libraries' policies were studied and…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…

This study is an assessment of the impact of Alaska school librarians on academic achievement in the state's public schools. It examines the direct relationship between such staffing and student performance and identifies selected activities of library media staff that affect test scores. Other conditions of library media center operation were…

The purpose of this guide is to help new librarians in Idaho get started at their jobs. It provides a basic overview of library administration, policy, procedure, activities, and services. The following topics are covered: library law; working with the board of trustees; formulating and writing policies and procedures; budgeting and finance;…

Administrators of public library youth services departments and managers of school library media centers often rely on broad sources for advice on managing their specialized youth services. This book is designed to assist youth services librarians in becoming well-versed in management skills crucial to the continued existence of quality service to…