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Pickens, Kathleen; Witte, Ginna – Journal of Library & Information Services In Distance Learning, 2015
The Quality Matters™ (QM) Program is utilized by over 700 colleges and universities to ensure that online course design meets standards imperative to student success in a Web-based classroom. Although a faculty-driven peer-review process, QM provides assessment from a student perspective, thereby identifying opportunities for improvement that may…
Descriptors: Benchmarking, Online Courses, Academic Libraries, Library Services
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Willmott, Kristen E.; Wall, Andrew F. – Journal of Cases in Educational Leadership, 2012
This case explores various entrepreneurial initiatives introduced by Dr. Ron Dow, dean of libraries, at a private, research-extensive institution in the northeastern United States. The case serves as an example of how entrepreneurial ideas can be applied within educational contexts, specifically, the academic support context of the university…
Descriptors: Research Universities, Research Libraries, Library Administration, Educational Innovation