Provides a historical overview of LOEX-of-the-West (Library Orientation Exchange) while introducing this special issue of RSR that includes presentations from the 1998 conference, "Library Instruction for the 21st Century." The first LOEX-of-the-West Conference was held at Willamette University in Salem, Oregon in June 1994. (AEF)

Librarians at Indiana University Northwest Library surveyed patrons on how to make the library's collection and services more accessible by improving signage. Examines the effectiveness of signage to instruct users, reduce difficulties and fears, ameliorate negative experiences, and contribute to a user-friendly environment. (AEF)

Defines cultural sensitivity and discusses the need for librarians to be culturally sensitive to ensure that libraries are instrumental in staff and patron success. Highlights include a presentation of culturally sensitive learning programs and guidelines; an examination of related issues and trends occurring at the University of Arizona Library.…

Describes factors behind a 1993 proposal at Harvard College (Massachusetts) to renovate its undergraduate library to a gateway library to change from print to digital information. Summarizes findings from a national conference sponsored by Harvard College Library and based on a position paper entitled "Gateways to Knowledge: A New Direction…

The creation of an information technology center at the University of Oregon Science Library is described. Goals included providing access to Internet-based resources and multimedia software, platforms for running science-oriented software, and resources so students can create multimedia materials. A mixed-lab platform was created with Unix-based…