Building a social media profile itself is a rewarding experience for digital librarians, but there is another aspect to social media immersion, and it is a powerful tool for the profession. As librarians establish expert status in the use of popular tools such as Facebook, Twitter, Tumblr, and WordPress, they can add training and even product…

School librarians know the importance of collaboration. They cannot run effective school library programs unless they work closely with classroom teachers. They have learned that deep collaboration is a fluid process that evolves over time. Only as connections are made and relationships are forged can real instructional progress occur. Yet it…

Information specialists at the National Center for Manufacturing Sciences (NCMS) Manufacturing Information Resource Center (MIRC) contribute expertise, information, and skills to their customer teams. This article describes three librarian customer partnerships, shares recommendations from experienced teams for fostering librarian customer…

Explores what the library profession can learn from indigenous peoples. Highlights include cooperation, decision making, improving management, using workplace stories to provide reinforcement for success, generosity in service principles, patience, developing information networks, and diversity. (AEF)

Discusses how reengineering can be applied to user services in libraries; identifies trends affecting library user services operations; and describes the reengineering effort at Rice University (Texas) where services have been transformed through collaboration between the library and computing services. (AEF)

Describes the development of an electronic text center in the Cornell University (New York) library. Discusses effects of spanning traditionally separate areas of the library, such as collection development, reference and instruction, information technology and support, and stack maintenance; staff skills needed; and the importance of…