In response to marketplace and organizational changes, Owens Corning Corporate Library developed a strategic plan to secure its function within the organization. Describes outsourcing transactional services, creating an Intranet/Internet tool for users, redefining the library as a knowledge resource center, and achieving team commitment. A sidebar…

Eugenie Prime, Manager of Corporate Libraries at Hewlett-Packard Laboratories is interviewed. Discussion focuses on her previous position heading Glendale Adventist Hospital's CINAHL database program; the scope of library services at Hewlett-Packard; content of the company's Web site; change and the role of professional associations and…

The need to approach library management from an entrepreneurial business perspective is vital, whether the information facility is in a corporate, academic, public or school setting. Although librarianship is not a business, library management must be driven by the same characteristics-- responsibility, performance, and control--as any other…

This paper discusses innovations developed by the Jet Propulsion Laboratory (JPL) librarians to reduce the information query cycle time for teams planning low-cost, planetary missions. The first section provides background on JPL and its library. The second section addresses the virtual information environment, including issues of access, content,…