This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Librarians often cringe when they hear the word copyright, when it is combined with electronic reserves the immediate impulse is to run away as far and as fast as possible. This paper presents the process used by the Armacost Library staff at the University of Redlands to develop and implement a copyright policy for the electronic reserve…

This book examines the ways in which children's librarians can manage their services so collections and programs reach the intended audience. In the introduction to this second edition, the author considers recent changes in demographics, economics, social patterns, media and technology trends, and consequent changing emphases in managing…

Explores the changing role of the library and the importance of developing a strategic technology policy. An approach to technology that includes a review of the technology base, continuing education, improved hiring practices, innovative organizational design, and greater involvement of libraries in research and development is recommended. (six…

In the down-sized academic library of the twenty-first century, many librarians with little or no formal collection development training or experience are being entrusted with large departmental budgets, occasionally without the collaboration of a department liaison. How do new librarians, or librarians new to a discipline, deal with this…

This report examines the newly proposed systemwide library plan of the California State University (CSU), which will govern the planning and development of library space on CSU campuses for the next 10 years. The commission's report evaluates the state university's updated library space standards and discusses policy issues that relate to on-site…

This publication brings together for the first time in a single volume the status of public library standards in the United States. Based on a master's thesis submitted to the Department of Library Science at The Catholic University of America by Mrs. Marian Magg, the study has been brought up to date and also expanded. This bulletin provides not…