Addresses how the resources of public libraries and youth-serving organizations can work together to support young people and expand their opportunities. Summarizes ways librarians are developing effective strategies to engage youth who formerly felt alienated from public libraries and describes ways public libraries are connecting with community…

Australian librarians have participated in and contributed to international librarianship for over 125 years. Individual and collective practice is well regarded internationally since it is in dialogue with international concerns, is based on shared values and reaches high standards. Many are willing contributors to international initiatives,…

Implementing any new service or technology can require a process of trial and error. Often, it is useful to introduce the service as a pilot project, so that the staffing issues and technical details can be worked out prior to fullscale implementation. This is especially important at times when staffing and/or budgetary circumstances are…

As student fees, print vs. electronic access, service quality expectations, and basic economics have an increasing impact on library operations, some academic libraries are taking a second look at the process of charging overdue fines. This article explores the contemporary environment on this issue. It offers as an example a compromise solution…

Purpose: To share the experiences and challenges faced by the Open University Library (OUL) in developing a content management (CM) system for its subject guides. Design/methodology/approach: A summary of multi-format subject guide production at the OUL is provided to justify the decision to develop a new system for their production using a…

Reference services are in the midst of evolutionary changes. At a time when budgets are shrinking, traditional models of service and print reference formats are being questioned. This article discusses future directions of academic reference collections in terms of the apparent shift from print to electronic reference sources. Questions addressed…

Focusing on academic libraries in North America, this article describes the selection and acquisition of library materials for Chinese Studies from the People's Republic of China, Hong Kong, and Taiwan. It provides an historical overview of the Chinese book publishing and exporting practice, identifies and evaluates current online and printed…

This study examines the holdings of ARL libraries for core reference titles to see if there is a trend towards canceling the print in favor of electronic, and discusses the implications of duplication of titles in both formats. It also looks at the issue within the context of several areas of study including general reference, arts and humanities,…

One hundred fourteen academic libraries in the United States and Canada are surveyed for the organization of electronic resources within their home page and their cataloguing practice. The majority provide access to databases, electronic resources, subject guides, ready reference, and their own catalogue both on their home page and within their…

During 2003, Monash University Library conducted a comprehensive quality review as part of the university's program of reviews. A quality management group was established in September 2002 to drive the process. All staff were given the opportunity to contribute input to the initial self-review. Methods of collecting data, collating responses and…

This document examines the impact of new information technologies on the various roles of national libraries. Seventy-two national libraries responded to a questionnaire designed to assist in determining how such institutions worldwide are responding to recent technological innovations. The first of six chapters identifies three basic…

The objectives of this survey were: to gather information on the development of institutional information technology policies and guidelines for responsible computing and use of electronic information; to identify the scope of such policies and guidelines; and to determine the role of the library in the development and/or use of the policies and…

The Ontario Ministry of Education directive, Partners in Education, describes the purpose and the process for integrating the library resource center program with the school curriculum. It also provides implementation direction in the form of role descriptions for the teacher, teacher-librarian, principal, and board/system support staff. In this…

The Electronic Information Resources Task Force was formed by the University of Rhode Island Library to evaluate the present program and plan for and develop improvements. The specific charges to this to this Task Force were to: evaluate the range of the electronic information and delivery mechanisms relevant to the programs of the University of…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…