This paper provides a biographical study of A. Robert Rogers, Dean of the School of Library Science at Kent State University from 1977-1985, with a focus on his writing, teaching, and study of international librarianship. The following sources of information were used: (1) materials kept in the Department of Special Collections and Archives in the…

This study measured current trends in distance education in the United States within Library and Information Science programs. The study was conducted, for the period 1989 to 1998, through a content analysis of journal articles from the "Library Literature" database, and through a content analysis of graduate catalogs from American Library…

Academic libraries in Ohio were surveyed to determine the existence and content of training in customer service offered to library employees in the circulation and reference departments. Surveys were mailed to 127 libraries, and achieved a return rate of 68% (n=87). The survey contained questions about customer service training for both new and…