This paper discusses vehicles for education and training, tools and techniques for promotion, and details the information requirements of the processors, service managers, searchers, and end users of on-line data bases. (Author/KP)

Presents a six-step instructional development model consisting of introductory analysis, task analysis and behavioral objectives, test construction, media/method design and development, testing and revision, and validation and evaluation. Each of these steps is described in the context of developing an instructional module on flowcharting. (Author)