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Direct linkPotnis, Devendra; Mallary, Kevin – College & Research Libraries, 2021
Academic libraries invest thousands of dollars in assistive technologies (AT) for enhancing the delivery of information services to disabled patrons. However, offering AT might not result in their use by the patrons who need them, thereby leading to a service divide. The analysis of qualitative responses, including more than 1,400 quotations,…
Descriptors: Use Studies, Academic Libraries, Disabilities, Assistive Technology
