There are 15 papers in this collection from the Division of Management and Technology: (1) "Les Activites de formation dans les centres regionaux du Programme PAC" (Training Activities in the Regional Centers of the Preservation and Conservation Program) (Jean-Marie Arnoult); (2) "Professional Education for Preservation: An Overview" (John…

This self-study was initiated at the Columbia University Libraries (CUL) to establish the foundations and appropriate mechanisms for the future planning, development, and implementation of public services at CUL. Following completion of an inventory and an interim report, which include background data on CUL, Columbia University, research…

Over 60 members of the State University of New York at Stony Brook faculty and staff worked for almost a year to develop a comprehensive strategic plan for the University Libraries, the first phase of which is presented here. The process, which began in the spring of 1991, consisted of three phases: (1) Organization--meeting of the planning team…

This report describes Copenhagen (Denmark) Business School Library's (CBSL) use of performance measurement to manage the quality of library services and facilities. The CBSL quality management program consists of: a statement of strategic goals of development and operation, including a focus on users, good service, efficient internal functions,…

This book defines and clarifies the role of the school library media specialist in a technology enhanced school, and provides relevant examples and advice on such topics as budgeting, facilities design, planning, and public relations and staff development. Each chapter includes anecdotes, examples, and quotations from various sources. The book…