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Peer reviewedHendley, Margaret – Canadian Library Journal, 1989
Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)
Descriptors: Communication Skills, Databases, Library Automation, Library Instruction
Peer reviewedClinton, Marshall – Canadian Library Journal, 1982
Describes the online catalog in a university library, including the database, the database index, user instruction, the command language and search capabilities, functions of various commands, statistics generated to monitor system use, and hardware for both public access and staff use. (CHC)
Descriptors: Academic Libraries, Databases, Foreign Countries, Higher Education
