Discusses a strategy for improving user access to information in academic libraries by articulating the goals of user education and planning programs accordingly, encouraging students to be critical and analytical in evaluating their information needs, and providing library instruction which makes students feel comfortable in the library…

The increase in end-user searching, the advantages and limitations of front ends, and the role of the librarian in end-user searching are discussed. It is argued that librarians need to recognize that front ends can be of benefit to themselves and patrons, and to assume the role of advisors and educators for end-users. (37 references) (CLB)

This review of the literature discusses the image of librarians in popular culture, the importance of projecting a clear and positive image of reference librarians and their work to encourage users to seek reference help, and ways to improve users' understanding and image of librarians. (25 references) (Author/CLB)

Argues that academic librarians should broaden the concept of education as it applies to their own activity within the academic structure, and suggests that one way of accomplishing this would be to focus on interdisciplinarity and its potential for social change. Thirteen references are listed. (CHC)