Description of aggressive education program initiated at Houston Academy of Medicine-Texas Medical Center Library highlights the library's environment; administrative configuration; staffing issues (recruitment, training); facilities, including 13 microcomputers and computer projects; materials production; program development; marketing;…

The second of two articles on the acquisition and implementation of a large laserdisk service at Texas A&M University covers equipment and supplies, future plans, service, staffing, training of staff and patrons, and statistics. A floor plan, user instruction sheet, and news release are included. (MES)

This discussion of online public access catalog (OPAC) user assistance includes results of focused-group interviews of 70 OPAC users at six libraries. Importance of printed materials, library staff assistance, users' problems relearning OPAC searching, computer-assisted instruction, multiple-dialog modes, informative system error messages, and…

Discusses results of interviews with reference librarians that were conducted to investigate the effects of electronic reference options such as CD-ROM and OPACs (Online Public Access Catalogs). The work environment is described; changes in library instruction are considered; and the changing nature of reference work is discussed, including users'…

Description of HyperCard, a software package that runs on Macintosh microcomputers, focuses on its use in the Apple Computer, Inc., Library as a user guide to the library. Examples of screen displays are given, and a list of resources is included to help use and understand HyperCard more completely. (LRW)

Eight articles describing online retrieval service use in schools include: an overview based on a 1986 survey; descriptions of DIALOG; Dow Jones News/Retrieval Service, and BRS services for schools, and Pennsylvania's online library network; online training for library media specialists; and a selected annotated bibliography of online in schools.…

Identifies the questions librarians should ask before adopting local online, and compares the advantages and disadvantages of CD-ROM and site database systems. User reactions to local online are discussed and the impact of such systems on reference services and the reference librarian's job content are examined. (CLB)

Describes program at Pennsylvania State University Libraries designed to inform faculty and graduate students about activities of library's fee-based search service and to explain individual subscription alternatives available to microcomputer owners for running searches. Registration form, results of pre-session and post-session questionnaires,…

Discusses topics related to the introduction of CD-ROM databases at the Hahnemann University library, including hardware and software, staff training, changes in workload, access and promotion of the service, bibliographic instruction, and public response. Tables listing basic knowledge and protocol for assisting users, a user questionnaire, and…

Describes the development of a computerized library instruction program using presentation software at Texas A&M University. Application to end-user training on the OPAC (online public access catalog) is explained, software capabilities and hardware requirements are discussed, the design of an audiotape narrative is described, and student…

Describes a mobile workstation that was developed at Penn State University to provide library instruction and demonstrations of online and CD-ROM searching. Use of the workstation for classroom instruction and staff training is discussed; and designing the workstation to include a computer, overhead projector, modem, CD-ROM drive, and printer is…

Outlines the characteristics of TRAINER, a computer-based system designed to aid individuals in learning and practicing the search skills needed in using online bibliographic retrieval services. (FM)

Provides suggestions for using live demonstrations of online searching to promote dynamic interaction in online instruction. Equipment for live demonstrations is described, including a microcomputer, modem, communications software, and computer projection system; search demonstration techniques are discussed; audience dynamics are considered; and…