In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Research findings indicate improved high school library collections and instruction links to improved college library use and student success. Students with access to an online catalog cited a greater number of periodicals in their research; and those taught by a teacher-librarian about how to locate and use information scored better on high…

Addresses the importance of effective screen and menu design for online public access catalogs, and the responsibility of the instruction librarian to learn required technological information, such as MARC format, in order to influence design. Other concerns for those involved in screen design include screens for gateways, system modules, local…

This study was designed to examine the means and timeliness of identifying and locating information in the present environment of the University of California, Santa Barbara (UCSB) Library, and to determine the means of access that might best be employed during the next decade. Study methodology included an analysis of readings in the professional…

This videotape provides a general overview of the kinds of services and materials available at the public library. The videotape can be used as part of a general orientation program for volunteers, new users, or community groups. Topics covered include: the information desk and reference services; the Dewey Decimal System and how to locate books…

Discusses the development of electronic libraries at Cornell University's (New York) Mann Library and elsewhere and presents an overview of changes in services and staff responsibilities needed to address user needs. Sidebar articles discuss Internet access to government information; changing staff roles; geographic information systems; the Mann…

This book addresses the problem of when a library has limited catalog access, and explores various technological methods to expand the catalog beyond its traditional boundaries. Fourteen chapters describe catalog projects in individual libraries: (1) "Enhancing Access to Information: Building Catalogs for the Future" (David A. Tyckoson);…

Discusses two problems related to the use of online catalogs: (1) staff training has not kept pace with new catalogs, resulting in a lack of search expertise in staff and patrons; and (2) users expect instant access to materials found in the catalog. It is argued that these problems must be addressed to adequately serve library patrons. (CLB)

The use of microcomputers with online catalogs is a partnership that is gaining wide acceptance and leading to dramatic changes in how we think about online catalogs. There are two major ways in which microcomputers are used in an online catalog system: (1) the microcomputer provides all the computer support for the entire system, i.e., the…

Libraries in distance education universities such as Athabasca University in Alberta, Canada, are faced with special difficulties when seeking ways to reach out to their students to expand their understanding of libraries as information sources and provide them with the skills to tap library and other information sources. However, developments in…

Prepared by the reference faculty of the Ramsey Library at the University of North Carolina at Asheville, this guide is the primary text for Bibliography 101, a one-hour course designed to help undergraduate students acquire basic understandings of the range of information resources available, how information is organized, and how it can be…

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

This document was developed primarily in response to a bibliographic lecture in an upper-division Afro-American survey course that covers the American colonial period to the present. In addition to representative examples of reference works, bibliographies, bibliographic sources, and periodical indexes, a section is devoted to the proper use of…

This document describes an investigation designed to examine the possibilities for using both existing and new technologies to increase and enhance public service capabilities at the University of California, Santa Barbara (UCSB) Library, and to recommend an ongoing mechanism for assessing priorities for the application of technology in the…