Discussion of the Internet highlights its use in libraries and the need to teach patrons what it can and cannot be used for. Topics include the number and variety of existing sources, vendor organization and reliability issues, speed, quality control and regulation issues, and permanence of sources. (LRW)

Briefly discusses six issues related to the use of CD-ROM in libraries and provides sources of information on each issue. The issues discussed are pricing and costs; user preferences for CD-ROM; networking as a means of meeting high demand for CD-ROM; media options; strategic planning to meet demands; and bibliographic instruction. (10 references)…

Describes several projects that integrate the Internet and specific Internet resources into undergraduate teaching and learning. Problems are discussed, including trying to retrieve specific and useful information, questions of reliability and accuracy of information, the need to become more user friendly, and demands on libraries for training and…

Most institutions of higher education have a mission that specifically addresses three areas: instruction, research, and service. The repertoire of activities and the complexity of the goals of the University Library mirror the goals of the institution, the academic units, and the faculty. The clients of the library are the students, the faculty,…

Examines the changing role of reference and bibliographic instruction librarians in undergraduate education. Topics include teaching students how to find information; faculty resistance to library instruction; students' ability to evaluate information sources, including information on the Internet; and computer-based instruction. (LRW)

Discusses the development of networked information services from a user's perspective. Topics discussed include user education; the issue of access to, versus retrieval of, information; the role of the library, including education and training, bibliographic control, and electronic information services; and training and education for librarians.…

Noting that telecommunications technology is making it possible to search library catalogs around the nation and the world via a modem and a personal computer, this paper highlights some of the reasons why a researcher would wish to search library catalogs through the Internet, which is a network of networks with connections to nearly 1,000…

This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

Discusses issues facing libraries using digital information resources, based on experiences at the Pennsylvania State University at Harrisburg library. Topics include comparing electronic resources; goals of providing the service or resource; determining users' needs; resources for access, including networks and financing; software; budgeting;…

This paper describes how librarians can teach patrons the basics of hypertext markup language (HTML) so that patrons can publish their own homepages on the World Wide Web. With proper use of handouts and practice time afterwards, the three basics of HTML can be conveyed in only 60 seconds. The three basics are: the basic template of Web tags, used…

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

Discussion of electronic information access in libraries focuses on five areas that impact quality and cost: (1) hardware, including networking, graphics, and full-text capabilities; (2) software; (3) access and utilization, including Internet and instruction and training; (4) licensing, including suggestions for publishers as well as librarians;…

Provides an overview of NetLinkS, a professional development project for networked learner support in United Kingdom higher education institutions. Topics include objectives; results of focus groups; current trends; library-based services, including user education and support for distance learners; and future plans. (Author/LRW)

Describes seminars developed at McGill University library to teach faculty, students, and staff about the Internet. Topics discussed include growth in use of the Internet and other developments that have placed new demands on libraries; course design and objectives; the need for hands-on training; and funding needs for training. (19 references)…

Describes the Online Journal Access Citation (OJAC) project developed with the British Columbia Electronic Library Network and Simon Fraser University to demonstrate the feasibility of an electronic document delivery system. Topics discussed include publicity, training, and documentation; telecommunications; effects on regular interlibrary loans;…