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Phillips, Abigail Leigh – ProQuest LLC, 2016
Cyberbullying is a problem many young adults ages 12 to 18 have experienced on a daily basis. Adult support is critical in both the prevention and intervention of cyberbullying. Although parents, teachers, and school administrators have been highlighted as sources of support for cyberbullied young adults, librarians have not been studied as a…
Descriptors: Empathy, Bullying, Computer Mediated Communication, Librarians

RQ, 1974
A draft report, designed to provide direction for reference service, prepared by the Standards Committee, American Library Association. (PF)
Descriptors: Developmental Programs, Guidelines, Information Services, Library Instruction

Burton, Hilary D. – Special Libraries, 1975
Descriptors: Information Dissemination, Information Retrieval, Information Services, Library Instruction
Lincoln, C. M., Ed. – 1970
The problem of user education is the central theme of the Fourth Triennial Meeting of International Association of Technological University Libraries. The papers presented are supplemented with references, and with a verbatim question and answer section. The eleven papers are: (1) Information Services in Academic Libraries by M. B. Line, (2)…
Descriptors: College Libraries, College Students, Information Services, Library Cooperation

MacDonald, Mary C.; Rathemacher, Andree J.; Burkhardt, Joanna M. – RSR: Reference Services Review, 2000
Discusses the plan for building an incremental, multi-year information literacy program at the University of Rhode Island. Reviews the current library instruction program and reasons for and methods of change. Discusses the development of credit courses in information literacy, creation of information literacy modules for specific disciplines, and…
Descriptors: Academic Libraries, Change, Higher Education, Information Literacy

Jesudason, Melba – RSR: Reference Services Review, 2000
Explains why student-athletes on college and university campuses are chosen as a special group for library instruction outreach programs. Gives a brief history of library instruction to athletes' programs at the University of Wisconsin-Madison, emphasizing the collaboration between the academic advisors of the athletes and the instruction…
Descriptors: Academic Libraries, Athletes, Athletics, Electronic Mail

Summey, Terri Pedersen – Issues in Science & Technology Librarianship, 1997
To facilitate research, an agreement was reached between Emporia State University's Library Services and the Biology Division to offer subsidized online searches. Explores the relationship and how the collaboration has evolved over the years. Outlines the instruction session now being offered, and discusses its effectiveness. (AEF)
Descriptors: Academic Libraries, Biology, Cooperative Programs, Information Services
Godbey, Ruth – 1996
The staff of the Creighton University (Omaha, Nebraska) Health Sciences Library has been able to improve not only the library's public relations but also the image of the library by presenting weekly "Lunch-and-Learn" workshops. Since 1990, approximately 15 workshops have been presented each semester with topics ranging from cancer…
Descriptors: Academic Libraries, Attendance, Faculty, Higher Education
Bopp, Richard E., Ed.; Smith, Linda C., Ed. – 2001
Like the first two editions, this third edition is designed primarily to provide the beginning student of library and information science with an overview both of the concepts and processes behind today's reference services and of the most important sources consulted in answering common types of reference questions. The first 12 chapters deal with…
Descriptors: Information Services, Information Sources, Information Systems, Libraries

Nahl, Diane – Internet Reference Services Quarterly, 1997
Information counseling involves identifying users' skills/errors and using this information to make changes in instruction or other services. An inventory of Internet-learning behaviors is presented for affective and cognitive behavior. Suggested uses for the inventory include: promoting information self-counseling skills, helping learners…
Descriptors: Affective Behavior, Change Strategies, Cognitive Measurement, Computer Anxiety

Gorman, Michael – Library Trends, 2001
Defines "values" and lists the eight values (stewardship, service, intellectual freedom, rationalism, literacy and learning, equity of access, privacy, democracy) derived by the author in an earlier work. Gives a brief history of the evolution of human-to-human reference service and discusses its future. Relates each of the author's eight values…
Descriptors: Access to Information, Information Dissemination, Information Services, Librarians
Tenopir, Carol – Library Journal, 1998
Discusses reference-use statistics in academic libraries. Highlights include new functions and resources, limits of traditional counting methods, ranking the sources, the Internet's impact on instruction, computer-assisted versus one-on-one instruction, and creative solutions to reference services. (AEF)
Descriptors: Academic Libraries, Higher Education, Information Services, Internet

Bunge, Charles A. – Reference Librarian, 1999
Discusses library reference services. Topics include the historical development of reference services; instruction in library use, particularly in college and university libraries; guidance; information and referral services and how they differ from traditional question-answering service; and future concerns, including user fees and the planning…
Descriptors: Academic Libraries, Evaluation Methods, Futures (of Society), Higher Education
Geradts, Alice; And Others – 1981
These seven papers from the section on children's libraries address such topics as library services for children, training of children's librarians, outreach programs for children, bibliographic instruction, and children's literature. Titles of the presentations are "Children's Libraries Information Services to Children, Adults and…
Descriptors: Children, Childrens Literature, Elementary Education, Foreign Countries

Skinder, Robert F. – Internet Reference Services Quarterly, 1997
Describes a Web-based reference tool developed at the John Hopkins University Applied Physics Laboratory to meet the information needs of researchers. Offers practical advice to other librarians interested in providing a similar service. (Author/AEF)
Descriptors: Higher Education, Information Services, Laboratories, Librarians