Proposes three methods to be used by database searchers in structuring online search sessions with the goal of minimizing the negative effects on interlibrary loan operations. Forms management, management of printed search results, and the instruction of patrons are discussed. (Author/EM)

Considers the concept of library reference management and traditional reference functions in terms of aggrandizement, highlighting staff evaluation, bibliographic instruction, online searching, interlibrary loan, and the vertical file. Three references are listed. (EJS)

Statements of library missions, goals, and corresponding objectives are presented in this report resulting from a program review of the California State University at Long Beach libraries and a workshop in which library staff drafted the document. Library-wide goals are stated, followed by an administration section which covers collection…

Designed to meet the information needs of students and to support curricula, planning, programs, and faculty and administrator research, the reference desk services described include: (1) assistance and instruction in locating and using library materials, (2) assessing interlibrary loan service for patrons and supplying other libraries with…

This new column describes Internet and provides a guide to its resources for new users. The hierarchical organization of Internet is explained; library applications including cataloging, bibliographic instruction, government documents, interlibrary loan, reference, and serials are described; access to Internet is explained; common problems are…

Designed to orient new staff members and also to provide a source of information for library patrons, this manual includes guidelines for the library services offered by the University of Massachusetts Library. Among those included are: desk service; interlibrary loan service; bibliographic services; reference correspondence; documents…

This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney)…

Prepared to inform and update Boston College faculty and administrative personnel on the impact of automation and resource sharing on the Boston College library system and the services it provides, this report contains sections on: OCLC and its interlibrary loan subsystem; the consortia in which the Boston College libraries participate; present…

Describes the totally electronic library that serves Jones International University which provides Internet-delivered courses leading to bachelor's or master's degrees in Business Communication. Discuses accreditation and describes library services, including bibliographic instruction, reference, document delivery, interlibrary loan, and…

Northland Pioneer College, a decentralized community college serving rurally populated Northeastern Arizona, has a cooperative agreement with Mogollon High School Library in Heber to serve both college and high school students and faculty. Under this experimental agreement, on-site learning resource center services are provided by the high school,…

This report considers the ways that the Regis University (Colorado) library has addressed needs created by new adult education programs offered at 10 campus locations in the region, 15 prison sites, a number of corporations, and through independent study. Creation of a new position for a full-time librarian for extended library services and…

This policy manual of Jacksonville State University's Houston Cole Library serves as a statement of the library's mission, goals, and objectives; an interpretive guide for library faculty, staff, and students; and informational document for library patrons concerning the library's programs and policies. The contents include the following:…

This report examines the institutionalization of library services for distance education students at four educational institutions in British Columbia, and provides an overview of the status of distance library services in British Columbia by comparing those services with distance library service provided elsewhere in Canada. The development and…

This book covers the role, purpose, and philosophy related to each of the major functional areas of library public service. This sixth edition, on the presumption that most people know the basic facts about computer hardware, does not include the chapter (in the previous edition) on computer basics, and instead integrated specific technological…

Discusses scientific communication; the information needs and information-seeking behavior of scientists; the role of the science librarian, including collection development, resource sharing, and information literacy and bibliographic instruction; and document delivery, including interlibrary loan and technological awareness. (LRW)