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Peer reviewed
Direct linkRuthven, Joan – Australian Library Journal, 2010
This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…
Descriptors: Grounded Theory, Educational Needs, Investigations, Public Libraries
Tenopir, Carol; Neufang, Ralf – Online, 1992
Discusses results of interviews with reference librarians that were conducted to investigate the effects of electronic reference options such as CD-ROM and OPACs (Online Public Access Catalogs). The work environment is described; changes in library instruction are considered; and the changing nature of reference work is discussed, including users'…
Descriptors: Attitude Change, Interviews, Librarians, Library Automation
