This two-part paper based on experience at the University of Michigan includes a discussion of the potential reference function of a residence hall library in a university setting and a bibliography of over 100 suggested reference tools for residence hall libraries. The residence hall library is presented as a place where students should be able…

This paper discusses access to special collections at the State University of New York at Oswego (SUNY Oswego) library. Topics addressed include the role of student interns in processing materials; outreach programs, including a planned workshop for fourth grade teachers; library instruction sessions that allow students to examine new…

Describes techniques for providing individualized library instruction for international students as exemplified by the program at Western Carolina University (North Carolina). Discusses four steps: identifying new students; meeting them and giving written invitations for instruction; interviewing; and giving library tours and instruction tailored…

Discussion of library outreach services in academic libraries focuses on experiences at the University of Michigan. Topics addressed include a changing student population; evaluating student needs, including bibliographic instruction; analyzing campus context; examining resources available to the library; and outreach guidelines, including…

Utilizing the experience of the library of California State University (CSU), Chico in servicing off-campus students who receive instruction via a two-way audio and one-way video communication network called the Instructional Television Fixed Service (ITFS), this paper examines the role that extended campus library services can play in the process…

This handbook was developed for hearing impaired students at the National Technical Institute for the Deaf located at Rochester Institute of Technology. An illustrated guide to the main library on campus, it is language-appropriate for deaf students in a postsecondary education program, and may be used independently or in conjunction with formal…

Academic reference librarians can enhance the campus cultural diversity of colleges and universities by displaying sensitivity at the reference desk; understanding multicultural group behaviors; avoiding stereotyped attitudes; appreciating a wide range of cognitive style differences; striving to make multicultural students feel comfortable;…

The Appalachian Adult Education Center (AAEC) conducted a study of the services of two institutions, public libraries and public schools, serving disadvantaged adults in cooperation. The study was conducted at four AAEC centers in Alabama, South Carolina, Kentucky, and West Virginia. The problems explored included information needs of…

This paper discusses the development since late 1993 of a program of Internet workshops and seminars offered to the Texas Tech University community. The discussion includes the program's history; the evolving process of planning, organizing, advertising, and managing; the politics involved; the effort to motivate colleagues to participate; the…

This report considers the ways that the Regis University (Colorado) library has addressed needs created by new adult education programs offered at 10 campus locations in the region, 15 prison sites, a number of corporations, and through independent study. Creation of a new position for a full-time librarian for extended library services and…

School media programs in a variety of settings within the state of Georgia that have proven to be successful are described in this publication from the Georgia Department of Education. For each entry, the school, media center, and specific program component of interest are described. The components include: (1) modernization of a media center…