Examination of the confrontation between patrons and technology in the library focuses on two questions evident when addressing the instruction librarian's role in humanizing technology: whether the library profession can afford to humanize interaction between client and technology, and how instruction librarians can humanize the confrontation.…

Examines the various activities librarians perform to help patrons find information. Discusses new ideas in cataloging for electronic resources; extending patrons' reference questions to Web resources; reader's advisory services on the Web; online instruction for online searching; and the future outlook for the librarian profession. (AEF)

The 56 papers in this proceedings are divided into three groups--theme, alternative format, and contributed papers. Myths and realities are explored in the first group as they relate to university, college, community, and junior college libraries, and to private sector information utilities. The conference wrap-up session is included in this…