The authors report findings of a research study conducted at the Iowa State University Library. Data was gathered on the scanning of library materials by students working in the Interlibrary Loan (ILL) unit. The goals of the study were fourfold: (1) Develop measures of scanning productivity in ILL, (2) Determine if it is more productive to scan…

In the spring of 2005, the University of Denver's Penrose Library conducted a survey of its users to determine their degree of awareness of electronic books, how and why they use them, and their level of satisfaction with the format. It is clear from vendor-supplied usage statistics that electronic books are used, but it is not clear how or why…

In 2004, Georgia State University (GSU) Library's Southern Labor Archives, located in Atlanta, began working with the International Association of Machinists and Aerospace Workers (IAM) to plan for the digitization of the union's 105-year-old journal. With generous financial support from IAM, the authors, who are GSU staff members, began…