This case study explores the strategies used to redistribute materials among available shelves in a curriculum materials center after deaccessioning and relocation projects. The librarian estimated imposed fill ratios based on collection segments which were then mapped onto a floor plan to efficiently shift materials. The estimated imposed fill…

This article addresses concerns raised by members of the local Muslim community regarding copies of the Qur'an in the circulating collections at Milner Library, Illinois State University. The librarians conducted an analysis of the collection of holy books and investigated the rules and traditions of the Islamic faith that govern the care and…

This article documents the development of delivery services of library materials to remote borrowers at Milner Library, Illinois State University. Responding to a university mandate and guidelines for distance learning authored by the Association of College and Research Libraries, the Access Services librarians at Milner Library investigated the…

This paper reports the progress made by the Illinois State Library for 2008-2011. The library's achievements are presented according to the following goals: (1) Promote the use of technology to improve library services; (2) Provide leadership to the Illinois Library community to enhance library service; (3) Increase access to library services for…

The University of Chicago's Joseph Regenstein Library Bookstacks Department has used process mapping and continuous improvement to successfully improve its overall operations. The most recent efforts focus on Lean manufacturing, an initiative centered on eliminating waste in manufacturing processes. The conversion of the Bookstacks Department from…

In 1991, the University Libraries of Northern Illinois University implemented a revised policy for renewals of library materials. Various system, staff, and patron-related concerns required the access services department to adapt to immediate demands, then to seek longterm solutions. This case study examines the initial impact of the new policy,…