Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected…

Effective for the 2012-2013 academic year, the Hilda C. Landers Library at St. Mary's College of Maryland (SMCM) eliminated daily overdue fines for undergraduates on books and some other materials. In 2019, nine years of comprehensive data on overdue returns (comprising three years before and three years after the change) was extracted from the…

At the University of Maryland Libraries, Angie Ohler, Director of Collection Services, discusses the history of the management of electronic resources for the past ten years at the Maryland Libraries, including the challenges of in an ever-changing environment and solutions she developed over time. The history she describes are lessons learned…

Openly licensed educational resources (OER) are an untapped opportunity for free, quality resources to expand a school library collection. As with any library asset, they must be evaluated to ensure that they are in fact free and openly licensed. The Maryland State Department of Education (MSDE) has created an OER repository and has learned…

Inspired by the 2017 Big Ten Academic Alliance Library Conference's collective collection theme, the authors undertook a study to better understand the consortium's resource-sharing needs for Spanish and Portuguese materials published in Latin America. The authors employed multiple technologies to expedite gathering, reconciling, and analyzing…

In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students. Although its initial performance was lackluster, workflow refinements and expanded promotion greatly improved usage, resulting in a tenfold increase in circulation and expansion of the program. This…

This article describes the application of electronic resources management (ERM) to digital repository management at the Health Sciences and Human Services Library at the University of Maryland, Baltimore. The authors discuss electronic resources management techniques, through the application of "Techniques for Electronic Management,"…

This article describes the results of a survey that gathered data on perceptions and use of e-books from undergraduate students, graduate students, faculty, and staff. The investigators analyzed the results based on user affiliate status and subject discipline and compared the results with the findings of a similar, smaller-scale study conducted…

Open Educational Resources (OERs) are online classroom content that can be reused, modified, and shared freely. The University of Maryland University College (UMUC) undertook a project to redesign its undergraduate curriculum using OERs in place of traditional textbooks. UMUC librarians have played a critical role in this project, helping to find…

This paper describes the automated copyright clearance process for electronic reserves materials by the electronic reserves staff at the Information and Library Services (ILS), at the University of Maryland University College (UMUC). Besides the standard practice to handle and post required course readings in digital format for UMUC's distance…

Jill Powell, engineering librarian from Cornell University, visited the library at NASA Goddard in Greenbelt, Maryland in July 2013, interviewing library staff and selected NASA scientists. She studied the library's digital projects, publications, services, and operations. She also interviewed several NASA scientists on information-seeking…

Games and other forms of play are used in today's libraries to attract underserved patrons, to introduce patrons to other library resources and services, and to facilitate engagement between library patrons. While many perceive gaming as a new library service, gaming services have been part of librarianship since the nineteenth century through…

At the Libraries Service Center, statistics are generated on a monthly, quarterly, and yearly basis by using four Microsoft Excel workbooks. These statistics provide information about what materials are being requested and by whom. They also give details about why certain requests may not have been filled. Utilizing Excel allows for a shallower…

This paper examines the experience of one institution, the University of Maryland Libraries, as it made organizational efforts to harness existing workflows and to capture digitization done in the course of responding to patron requests. By examining the way this organization adjusted its existing workflows to put in place more systematic methods…

Understanding how to better engage young students in science, technology, engineering, and math (STEM) is essential. The constraints of U.S. K-12 schools (e.g. insufficient institutional supports, lack of technology access, testing pressures, etc.) often make it difficult to create truly engaging STEM curricula with which students can deeply…