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Zeiher, Lynne – Library Journal, 2006
This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…
Descriptors: Libraries, Library Services, Delivery Systems, Library Development
Electronic Journals in Aggregated Collections: Providing Access through the Catalog and a Cold Fusion Database
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Anderson, Sue – Acquisitions Librarian, 2005
Patrons in academic libraries want convenient 24-hour access to full-text journals in a rapid, convenient manner. They want "anytime, anywhere" access to information and they do not want to enter a library to obtain it. This article describes how Eastern Washington University Libraries provide access to full-text journals through several…
Descriptors: Access to Information, Academic Libraries, Electronic Journals, Library Services