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Mittermeyer, Diane – Canadian Journal of Information and Library Science, 1999
Suggests that different groups in the public library's environment adhere to different sets of values, interests and benefits when evaluating the library's effectiveness. Groups surveyed in this research comprised city councilors, community leaders, friends of the library, librarians, library managers, library board members, and library users. Of…
Descriptors: Evaluation Criteria, Information Services, Library Materials, Library Services