The silo is a well-worn metaphor in information systems used to illustrate separateness, isolation, and lack of connectivity. Through the many iterations of system development, libraries, archives, and museums (LAMs) have sought to avoid silos and find the sweet spot between interface design and metadata interoperability. This effort is being…

In a time of increasingly digital distribution, challenging questions arise regarding what people own, what they want to access to, and how they develop and maintain collections. What considerations influence their decision making, as individuals and libraries shift toward more subscription-oriented content? Digital access to e-books and…

During the spring of 2010, the University of Houston Libraries Digital Services Department began an initiative to promote existing and upcoming collections in the University of Houston Digital Library and drive traffic to the online repository. Spurred by an OCLC report (De Rosa et al. 2005) that only two percent of college and university students…

In this article, the author discusses Connecticut Library Consortium's (CLC) recently held fifth annual Trendspotting symposium, "E-books: Collections at the Crossroads." She was pleased to work with CLC to develop a cutting-edge program of dynamic, thought-provoking speakers and presentations, including an outstanding keynote by Eli Neiburger on…

As primary source materials in the library are digitized and made available online, the focus of related library services is shifting to include new and innovative methods of digital delivery via social media, digital storytelling, and community-based and consortial image repositories. Most images on the Web are not of sufficient quality for most…

One of the first big shifts in how libraries manage resources was the move from print-journal purchasing models to database-subscription and electronic-journal purchasing models. Libraries found that this transition helped them scale their resources and provide better service just by thinking a bit differently about their services. Likewise,…

Ireland has a rich and long history. It is a land of fable and of strife, from the legendary warrior Fionn Mac Cumhaill (anglicized as Finn McCool) and the god-like Tuatha De Danann to the potato famine and the more recent Troubles. In the last decade, Ireland has experienced an economic boom and assumed a new place in the political landscape via…

Measuring quality of service in academic libraries traditionally includes quantifiable data such as collection size, staff counts, circulation numbers, reference service statistics, qualitative analyses of customer satisfaction, shelving accuracy, and building comfort. In the libraries of the third millennium, virtual worlds, Web content and…

Landman Library is two-thirds of the way through a three-stage process of migrating to the Koha open-source integrated library system (http://koha-community.org). We are an academic library with roughly 143,000 volumes, six professional librarians, and three support staff. The migration to open source was driven by the desire to access our own…

The Digital Initiatives department at Miami University, like most digital initiatives and special collections departments, has a large number of rich digital image collections, stored primarily in a third-party database. Typically, these databases are not findable to the average Web user. From a desire to expose these collections to the wider Web…

Usability testing on library search tools was conducted with ten students and eighteen library staff members at Syracuse University. The study addressed three research questions: (1) Do the ways in which librarians carry out search tasks on the library Web site vary from those of student users?; (2) Are those variations indicative of different…

E-books have yet to assume a significant place in academic library collections. This article focuses on extracting common themes from the literature that might help the reader better understand why e-books have not yet become the cornerstone of the academic library. Patrons do not use e-books because they find the experience of using e-books…

In this case study the authors describe Pepperdine University Libraries' migration to OCLC's WorldShare Management Services. They elaborate on the rationale for the decision, review some of the challenges and lessons encountered along the way, and briefly discuss some effects of the new system on our libraries. The focus is on technical services…

This article explores Australia and New Zealand's libraries. Both countries offer vast resources related to their colonial and indigenous histories and heritage. Each nation's libraries have a wealth of material about their contemporary cultures. Immigration is rapidly making both countries more multicultural, and both are very active in the…

This article describes the card-sorting techniques used by several academic libraries, reports and discusses the results of card-sorting usability tests of the Western Michigan University Libraries' Web site, and reveals how the WMU libraries incorporated the findings into a new Web site redesign, setting the design direction early on. The article…