For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…

A primary role of any e-resources librarian or staff is troubleshooting electronic resources (e-resources). While much progress has been made in many areas of e-resources management (ERM) to understand the ERM lifecycle and to manage workflows, troubleshooting access remains a challenge. This collaborative study is the result of the well-received…

The silo is a well-worn metaphor in information systems used to illustrate separateness, isolation, and lack of connectivity. Through the many iterations of system development, libraries, archives, and museums (LAMs) have sought to avoid silos and find the sweet spot between interface design and metadata interoperability. This effort is being…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

Digital technology is redrawing the library's blueprint. Planners are thinking in new ways about how to design libraries as places for learning rather than primarily as storehouses of information. This thinking has given rise to much discussion--and to many publications--about the "library as place." In this article, the author asks why not also…

The project of the Archivo General de Indias (AGI) in Seville, Spain has digitized more than 11 million of its pages of documents relating to Spanish history in the New World. This report illustrates the experience of the AGI, and the range of decisions that managers have faced throughout the project. Following an introduction and background…