This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This article updates a previous article published in 1992 that described the role of the access services manager in policy formation. Since that time, the access services department and mission has matured and evolved to a prominent position within the library organization. Technological changes and innovation in the marketplace of wired and…

Program presentations on issues related to bibliographic control and access to collections and business meeting minutes are combined in this report. Under the program title, "The Sum of the Parts: Sharing Responsibility," the following addresses are included: (1) "The Building Blocks: Elements in a System of Distributed…

This discussion of ways to solve the problem of overdue library materials reviews three pertinent articles from the library literature, several studies of the Oklahoma City Metropolitan Library system, and a 1985 study at a southwestern public library. Attempted solutions are cited, including fines, overdue notices, retrieval methods such as the…

Discusses the preservation and conservation of materials in libraries and archives and describes national and international policies that have been developed to deal with preservation problems. Highlights include managerial responsibility; paper-making and book production standards; the role of national libraries; coordination of policies;…

In the down-sized academic library of the twenty-first century, many librarians with little or no formal collection development training or experience are being entrusted with large departmental budgets, occasionally without the collaboration of a department liaison. How do new librarians, or librarians new to a discipline, deal with this…

This report examines the newly proposed systemwide library plan of the California State University (CSU), which will govern the planning and development of library space on CSU campuses for the next 10 years. The commission's report evaluates the state university's updated library space standards and discusses policy issues that relate to on-site…

This report consists of a series of recommendations for the improvement of the services and facilities of the DePauw University libraries in three areas--personnel, both professional and support staff; administration and management; and buildings and equipment--with an appended set of supporting documents for the most important recommendations,…

Sample documents are provided to assist a school library media center in Oklahoma in preparing a policy handbook applicable to the library's particular situation. The operating policy defines the purpose of the library and the library media specialist, as well as the users, schedule, orientation and instruction practices, and circulation…

This publication brings together for the first time in a single volume the status of public library standards in the United States. Based on a master's thesis submitted to the Department of Library Science at The Catholic University of America by Mrs. Marian Magg, the study has been brought up to date and also expanded. This bulletin provides not…