The inclusion or not of chat services within Virtual Reference (VR) is an important topic for university libraries. Increasingly, email supported by a Frequently Asked Questions (FAQ) database is suggested in the scholarly literature as the preferred, cost-effective means for providing university VR services. This paper examines these issues and…

Interlibrary lending is often overlooked when resource-sharing operations are evaluated. The relevant literature shows a lack of current lending studies. It can be difficult to convince administrators that lending should be considered to be as important as borrowing in spite of the fact that one cannot operate without the other. 26,800 cancelled…

This article discusses some of the premigration tasks at Minnesota State Mankato in preparation for migration to a new integrated library system, ALEPH. The authors describe the review of circulation policies to make sure that only relevant, current data and practices were carried over. There is emphasis on the need for ongoing review of policies…

In fall 2008, a collaborative partnership was formed between the libraries of two Indiana universities--Marian College's (now Marian University) Mother Theresa Hackelmeier Memorial Library, and the University Library at Indiana University-Purdue University Indianapolis (IUPUI). The authors discuss the digital nature of this collaboration, which…

Prior to 1997, the University of Oxford in Great Britain had approximately one hundred autonomous libraries with little coordination of services, collection development, or management among them. In that year a new director was hired with the mandate to integrate many of these libraries into one centralized system. Over the past seven years…

The easiest link for libraries to establish in relation to the learning society is the direct managerial link that many have with educational institutions. Libraries in schools, colleges, and universities of all kinds are significant parts of the education enterprise. They become more so when the emphasis of education shifts to independent…

The impact of an automated circulation system and online catalog on interlibrary loans at a county college is evaluated in terms of activity by patron type, periodicals usage, costs, borrowing activity, and interlibrary loan activity. (CLB)

Describes a pilot project by a regional library system in central New York State to implement systematic planning activities in rural public libraries serving populations under 5,000. Motivations for the adoption of innovation and key elements in the decision making process during implementation are examined. (CLB)

The 28 essays in this collection provide an overview of research in library/information science (LIS), present a practical context of such research, and consider related issues and concerns. The essays are: (1) "The Elusive Nature of Research in LIS" (Peter Hernon); (2) "Guides to Conducting Research in Library and Information Science" (Ronald R.…

Six large academic libraries which belong and contribute cataloging to national online networks were studied. Interviews with catalogers, library administrators, and network quality control personnel showed that nationwide evaluation of catalogers' records creates enhanced status and influence for cataloging peer groups and provides opportunities…

In 1988, the Associated College Libraries of Central Pennsylvania received a grant to create a value-added, compact disk, union catalog from the U.S. Department of Education's College Library Technology and Cooperative Grants Program, Title II of the Higher Education Act. Designed to contain, in time, 2,000,830 records from 17 member library…

This group of documents presents material on collection development and a list of collection intensity indicators from the Research Libraries Group (RLG), as well as examples of collection assessment techniques from seven members of the Association of Research Libraries (ARL). ARL member documents cover the assessment of art periodical,…

Three articles on preservation present a theoretical framework for making preservation selection decisions by Atkinson, comments on Atkinson's concepts and possible mechanisms for identifying collections for top priority in microfilming by Child, and results of a Research Libraries Group study of the costs of preservation microfilming by McClung .…

Following a directory of New Jersey State Library staff, narrative and statistical information on fiscal year 1986 grant programs administered by the Library Development Bureau of the New Jersey State Library is provided for the following funding categories: (1) New Jersey state library aid, including per capita aid, incentive grants, area…

This 11-document kit introduces the current and planned uses of telecommunications facilities in the computerized information systems of several research libraries, public libraries, and library groups contacted in 1983. The first two documents are excerpts from reports on networks: "Telecommunications: An Overview for OCLC," and…