The concept of digital reference is emerging as its own domain within the field of librarianship. This digest discusses issues that have surfaced recently in practice and research: provision of real-time reference service, collaborative efforts among networks of libraries and organizations, and development of quality and technical standards. Many…

This digest discusses how libraries of all types are using the facsimile (or "fax") machine to meet users' information needs. A definition of facsimile technology includes the components of a fax machine, the four types of fax machines, and the recent development of the "fax board," which allows a computer to transmit…

The Internet is an international computer network encompassing thousands of smaller interconnected networks. This digest describes various uses of the Internet and its impact on libraries, as well as Internet-related library issues. The Internet applications of electronic mail (E-mail), telnet, and file transfer protocol (FTP) are briefly…