Discusses the impact of local online databases on library reference services, including their integration with remote files such as Dialog, Orbit, and the Information Bank. Online catalog databases, multiple local databases (analytics for journal articles, indexes), and batch processing of data are noted. Six references are cited. (EJS)

Examines the current state of cooperative reference services through a review of the literature and interviews with librarians involved in cooperative services. Topics discussed include the need for cooperative reference services; structure, staffing, and funding; the use of communications technology; and factors to consider in planning…

Describes common characteristics of learning-disabled persons, proposes strategies for library reference assistance to children and adults, and describes the approach of the Westchester Library System in New York State. Questions are proposed for further thought, discussion, and action. (nine references) (EAM)

Describes the restructuring of a traditional Interlibrary Loan Department at the Auraria Library, University of Colorado at Denver, into Information Delivery/Interlibrary Loan (ID/ILL) and its move to Collection Development Services. Discusses cost-effectiveness of ownership versus access; the collection philosophy; and components of the ID/ILL…

An important part of reference services is the quality of print and electronic resources; information needs and behaviors of humanists must be considered as tools are designed for the humanities. Reviews studies of the research habits of humanists; discusses work habits, library use, design of access and indexing systems, and electronic resources.…

Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…